Privacy Policy
This Privacy Policy describes how Lift X ("we," "our," or "the app") handles your information. Lift X is operated by Alute Media, based in the Netherlands.
In plain terms: Lift X needs an account. You can answer the setup questions before creating one, but nothing leaves your phone until the account exists. From then on a copy of your Lift X data is backed up to our servers and kept up to date automatically, and a summary of your training (scores, ranks, and counts, never your logs) is shared with the friends you add. This page explains exactly what leaves your phone, when it leaves, who can see it, and how to remove it.
We do not show advertisements inside Lift X and we do not use third-party analytics tools. The app does send a small set of usage figures to our subscription provider, described in section 4. Lift X does advertise on other apps and websites. On iOS, if you allow it at the iOS tracking prompt, a limited amount of information is shared with a measurement company so we can tell which of our ads brought people to the app. This is described in full in section 5. Nothing you do inside the app is part of that, and you can switch it off at any time in iOS Settings.
1. What we collect
Data stored on your device:
- Your profile information (name, username, date of birth, sex, bodyweight, goals, unit preferences)
- Your workouts, sets, exercises, cardio sessions, and personal records
- Your nutrition, water, and macro logs
- Your sleep records and notification schedules
- Your ranks, scores, and muscle-group progress
- Your routines and settings
- Your invite code
- Readings that Lift X imports from Apple Health with your permission: daily steps, sleep, and water intake
Until your account exists, none of the above is transmitted to Lift X servers or to any third party. It lives in your device's local storage and is removed when you uninstall the app.
Data sent to our servers once you have an account (described in section 3):
- An account identifier, your email address (or the private relay address Apple gives us if you hide your email), and, if Apple or Google share it, your first name, which becomes the name on your profile
- If you sign up with email, your password, stored by our sign-in provider in hashed form so that nobody, including us, can read it
- Your cloud backup: a copy of everything in the list above, uploaded automatically and kept up to date while you are signed in
- Your username
- Your leaderboard row, which the friends you accept can see: your scores, ranks, and workout counts, your streaks, the date of your last workout, and which figure your muscle map is drawn on (listed in full in section 3)
- Your invite code
Data shared with third parties (described in sections 4 and 5):
- Anonymous purchase records (via RevenueCat and the store you purchased through, Apple on iOS or Google Play on Android, for subscription verification only)
- A small set of usage figures (via RevenueCat, under the same anonymous install ID; see section 4)
- Crash reports (via Sentry, if the app crashes)
- Advertising attribution data, on iOS only and only if you allow tracking at the iOS prompt (see section 5)
2. What we do NOT do
- We do not use product analytics tools (no Google Analytics, Mixpanel, Amplitude, PostHog, or Firebase Analytics). The only record of how you use the app is the small set of usage figures sent to RevenueCat and described in section 4: which Pro features you opened and how often, which setup and first-workout steps you reached, how many workouts you have logged, how long ago you first opened the app, and your time zone offset. It is not used for advertising and it is not sold.
- We do not show advertisements inside Lift X, and we are not part of any advertising network.
- We do not sell your data, and we do not share it with anyone for their own purposes.
- We do not track your location.
- We do not read your contacts, photos, or device storage outside of what you explicitly share with us.
- We do not upload your photos or your export. If you take or pick a photo for a share card (which is why Lift X asks for the camera or for a photo you choose), the picture is put together on your phone and goes only where you send it with your phone's own share sheet. The data export from Profile is a file made on your phone and handed to that same share sheet. Neither is sent to us.
- We never share your workouts, body measurements, weight, heart rate, sleep, hydration, or any other health or fitness data with advertisers, ad networks, or our measurement provider. None of it leaves your device for that purpose.
- We never see your Apple ID or Google password; those sign-ins are handled by Apple and Google. If you sign up with email, your Lift X password is stored in hashed form by our sign-in provider and cannot be read by anyone at Alute Media.
- We do not read your backup. Our systems look at it for one purpose only: counting how many workouts and cardio sessions it holds, to decide whether to keep it as your safety copy (section 3). Nobody at Alute Media browses your data.
3. Your account, your backup, and your friends
Lift X requires an account. The first screen offers Sign up and Log in, and the app cannot be used past that point without one, because your backup, your username, and the friends leaderboard all depend on it. You can start the setup questions before the account exists; a new account created by email is saved on the last setup screen, and nothing is uploaded until setup is complete.
Creating your account and signing in
There are three ways to create an account or sign in. Apple and Google are available on iOS; Google and email are available on Android.
- Sign in with Apple. We receive an account identifier from Apple, a random string that identifies your Lift X account. It is not your Apple ID and is not shared with anyone else. We also receive your email address if you choose to share it; with Apple's "Hide My Email" option we receive a private relay address that Apple forwards to you. If you share your name, Lift X uses your first name to fill in the name on the first setup screen. You can change it there, and from then on it is part of your profile like any name you type.
- Sign in with Google. We receive an account identifier, your email address, and your first name, used the same way as with Apple. Google's privacy policy: policies.google.com/privacy.
- Email and password. You enter an email address and a password of at least eight characters with letters and numbers. The password is stored by Supabase, our sign-in provider, in hashed form; we cannot see it. If you forget it, Lift X emails you a six-digit code that you type into the app to set a new one. That email is delivered through Resend, our email provider (section 4). We send no other email today.
Your email address is stored only as part of your account. We do not use it for marketing.
Your cloud backup
Backup is automatic. As soon as your account exists and setup is complete, Lift X uploads a copy of your data, and from then on every change you make is uploaded again shortly after you make it, and whenever you leave the app. You do not need to tap anything, and there is no separate "back up now" step. Signing out stops the uploads; deleting your account removes the copy on our servers (below).
The backup contains everything listed under "Data stored on your device" in section 1: your workouts, cardio sessions, nutrition and water logs, sleep records, routines, goals, ranks, settings, invite code, and your profile including your name, date of birth, and bodyweight. It also contains the readings Lift X imported from Apple Health: your daily step counts, your sleep, and your water intake. Once you sign in, those readings leave your phone as part of your backup. If you would rather keep Apple Health readings off our servers, do not connect Apple Health; you can disconnect it at any time in iOS Settings. Your Pro or subscription status is never part of the backup. It is checked again with RevenueCat on every device.
The backup is stored with Supabase, our database provider, on servers in Frankfurt, Germany, inside the European Union. It is stored as one record per account, and it is protected so that only your own signed-in account can read or replace it. We keep the current backup and one older version. Each time the current backup is replaced, the version it replaced becomes the safety copy, unless the safety copy already holds more workouts, in which case the richer one is kept. You can restore either version to a new phone from Profile after signing in there. Restoring replaces the data on that phone with the copy from the server.
Usernames, friends, and the leaderboard
When you sign in, your username is registered on our servers so that it is unique and so that friends can find you. Any signed-in Lift X user who types your exact username can find you and send you a friend request. Nobody can browse a list of users or search by partial name, and nobody sees your scores until the two of you are friends. The one exception: when you send someone a friend request, they see your username and your overall rank badge before they decide. If you decline a request, that person cannot find you again.
Once you and another person are friends, each of you can see the other's leaderboard row: on the leaderboard, and on the friend page that opens when you tap a friend. It is calculated on your phone and uploaded automatically while you are signed in, in the same way as your backup.
What your friends see
Your leaderboard row contains:
- your username;
- your overall score, rank, and rank tier;
- how many workouts you have logged, and how many sessions you have done this week;
- your daily streak and your weekly streak;
- the date of your last workout;
- a score and a rank for each muscle group, which colour in the figure on your friend page;
- a score and a rank for each axis of your performance radar;
- which figure your muscle map is drawn on, male or female, which reflects the sex in your profile.
Friends see scores from 0 to 100, ranks, and counts, never your logs. Your workouts, sets, and weights, your meals and calories, your sleep, water, and steps, and your body weight are never visible to friends; they stay in your backup, which only you can read. The radar scores are calculated on your phone from the last seven days:
- Intensity: how many workouts you did, and the effort rating you gave each.
- Recovery: your sleep and water against your goals, and your logged meals.
- Consistency: how many days had a workout or a cardio session.
- Nutrition: the calories and protein in your logged meals against your goals.
- Cardio: your cardio sessions and the calories they burned, and today's steps against your step goal.
On iPhone, the sleep, water, and steps behind Recovery and Cardio can come from Apple Health if you have connected it; on Android they are what you type in. Without Pro, Nutrition and Cardio are not calculated and show as empty. Your muscle-group scores come from your best sets, your bodyweight, and your sex; only the score and the rank are shared.
Only you and the people you have accepted as friends can see your leaderboard row, apart from the rank badge shown with a friend request you send (above). It is processed to run the friends feature, on the same basis as the rest of your account: contract performance (section 6). Where a score is calculated from readings imported from Apple Health, those readings are used only with the permission you gave in iOS, the consent described in section 6.
To stop sharing with someone, remove them as a friend: tap them on the leaderboard, then "Remove friend". From that moment neither of you can see the other's row. Signing out stops your row from being updated, but your friends keep seeing it as it was until you remove them or delete your account. Deleting your account, or choosing "Start fresh" instead of restoring your backup when you sign in, deletes your row and all of your friendships from our servers.
Invite codes
Lift X gives you an invite code to share with friends. When you sign in, the code is stored with your account so that it keeps working if you move to a new phone. We do not currently offer rewards for invites, and we do not collect any information about the people you invite.
Signing out and deleting your account
Signing out stops all uploads immediately and returns you to the sign-in screen; Lift X cannot be used while signed out. Your data stays on your phone for when you log back in to the same account, and your backup, username, friendships, and leaderboard row stay on our servers so that you can sign in again later, on this phone or another one. Your friends keep seeing your leaderboard row as it was when you signed out.
You can delete your account inside the app at any time: Profile, then Account, then "Delete account". This permanently deletes your Lift X account, your sign-in details, your backup, your safety copy, your username, your friendships, your leaderboard row, and your invite code from our servers. It happens right away and cannot be undone.
Deleting your account also erases the Lift X data on your phone. "Delete" means gone: the next person who signs up on that phone must not inherit your history. Export your data from Profile first if you want to keep a copy. Deleting your account does not cancel a subscription, which is managed by the App Store or Google Play.
Your phone's data is erased in two other situations, each after a warning and a confirmation: when a different account signs in on a phone that already holds someone's data ("Erase and continue"; "Log out" keeps the data instead), and when you choose "Start fresh" instead of restoring your backup at sign-in. Start fresh at sign-in also deletes your backup, your safety copy, your username, your friendships, your leaderboard row, and your invite code from our servers.
If you cannot access the app, you can ask us to delete your account by emailing contact@alutemedia.com. The steps, what is deleted, and what is kept are set out on their own page: lift-x.app/delete-account.
4. Third-party services
Supabase is our database and sign-in provider. It stores your account and sign-in details (your email address and, for email accounts, your hashed password), your backup, your username, your friendships, and your leaderboard row, on servers in Frankfurt, Germany. Supabase processes this data only on our behalf, to run Lift X for you, and does not use it for its own purposes. Supabase's privacy policy: supabase.com/privacy.
Resend (Plus Five Five, Inc., San Francisco, United States) sends the emails about your account on our behalf: the six-digit code when you reset an email-account password, and security notices such as the one that tells you your password was changed. To do that it processes your email address and the content of those emails, and it uses them for nothing else. Resend keeps its records of these emails in the United States, a transfer covered by the European Commission's Standard Contractual Clauses in our agreement with Resend. Resend's privacy policy: resend.com/legal/privacy-policy.
RevenueCat manages in-app subscriptions and verifies purchases. From the first time you open Lift X, RevenueCat holds an anonymous, randomly-generated install ID for your copy of the app, and when you start a subscription or trial it receives your App Store or Google Play purchase receipt under that ID.
Usage figures sent to RevenueCat. Under the same install ID, Lift X also sends RevenueCat a small set of figures about how the app is used:
- which Pro features you tried to open while they were locked: the first one, the one you opened most, and how many times in total;
- which steps you reached, and when: the furthest setup screen, the paywall after setup (shown, closed, the offer behind its close button, a purchase made from it), the end of the first-run tour, and your first workout (started, first exercise added, first set completed, finished), and where in the app you started it;
- how many workouts you have logged;
- the date you first opened the app and the number of days since;
- your time zone offset from UTC (for example +02:00), not your location;
- on iOS, whether a Lift X widget is on your Home Screen;
- if your ranks changed when we updated how ranks are calculated, the overall rank you had before.
We use these figures to understand which features matter to people and where new users stop, so that we can improve the app. They are not used for advertising, they are not sold, and they are not shared with anyone else. They contain nothing you logged: no workouts, weights, meals, sleep, or body measurements.
Is this linked to your account? No. The install ID is not connected to your Lift X account, your username, your name, or your email: Lift X does not tell RevenueCat who you are when you sign in, and we hold no table that matches install IDs to accounts. The figures are tied to that install ID and to any purchases made under it, and to nothing else. RevenueCat's privacy policy: revenuecat.com/privacy.
Sentry receives automatic reports when the app crashes, so we can fix the problem. A crash report contains the technical details of the failure: the error, the code path that produced it, your device model, and your operating system version. We have configured Sentry not to collect personal information: user identifiers are removed from every report before it is sent, request details are stripped, web addresses recorded in the report are trimmed so that they cannot contain your account ID, and we do not use Sentry's session replay, screenshot, or performance monitoring features. Crash reports are sent to Sentry's servers in the European Union, are not linked to you, and are kept for up to 90 days. Sentry's privacy policy: sentry.io/privacy.
Apple App Store (iOS) and Google Play (Android) process all purchases. We never see your payment method, billing address, Apple ID, or Google account. Subscriptions are managed in that same store: on iOS via Settings → Apple ID → Subscriptions, and on Android via the Play Store app under Payments & subscriptions. The relevant store's privacy policy applies to your payment transactions: Apple, apple.com/legal/privacy; Google, policies.google.com/privacy.
Apple HealthKit (iOS only): with your permission, Lift X reads from Apple Health (steps, sleep, resting heart rate, water intake) and writes to it (workouts, water intake). Reading and writing happens on your device, and Apple does not share HealthKit data with us. Your resting heart rate is shown to you on Home and is not saved into your Lift X data or uploaded. Your steps, sleep, and water intake are saved into your Lift X data so the app can show your history, which means that if you sign in, they are included in your cloud backup as described in section 3. They also count towards your Recovery and Cardio scores, which your friends can see (section 3); the readings themselves are never visible to friends. They are never shared with advertisers and never used for anything other than showing you your own data and calculating your scores. You can revoke HealthKit permissions at any time in iOS Settings → Health → Data Access & Devices → Lift X. Lift X on Android does not integrate with Apple Health or any equivalent health platform: steps, sleep, and water on Android are what you type in, and they are handled like the rest of your Lift X data.
AppsFlyer (iOS only): we use AppsFlyer to measure which of our advertisements lead to app installs and subscriptions, only if you allow tracking at the iOS prompt. This is described in detail in section 5. AppsFlyer's privacy policy: appsflyer.com/legal/privacy-policy. AppsFlyer's representative in the European Union is AppsFlyer Germany GmbH, Kurfürstendamm 11, Berlin, Germany.
Notifications: Lift X schedules local notifications for bedtime reminders, wake alarms, rest timers, and workout prompts. These are scheduled on your device and do not involve any remote server or push notification service.
5. Advertising measurement (iOS only)
We pay to show advertisements for Lift X on other apps and platforms. To understand which of those advertisements are worth paying for, we need to know whether someone who tapped an ad went on to install the app and subscribe. We use AppsFlyer, a mobile measurement company, to do this.
What is shared, if you allow it:
- Your device's advertising identifier (IDFA) and your vendor identifier (IDFV)
- Your IP address
- An install identifier generated by AppsFlyer
- Which advertisement you tapped, and on which platform
- The fact that you installed Lift X, and when
- Whether you later started a trial, subscribed, renewed, or made a one-time purchase, including the product and the amount paid. These purchase events are sent to AppsFlyer by RevenueCat from their servers, not from your device.
What is never shared: anything you do inside the app. No workouts, sets, exercises, personal records, body weight, body measurements, heart rate, sleep, hydration, nutrition, ranks, scores, goals, or profile information. None of this is sent to AppsFlyer, to any advertising platform, or to us.
AppsFlyer processes this on our behalf and shares the result with the advertising platform the ad appeared on, so that platform can attribute the install to the correct campaign. Our advertising partners for this are AppsFlyer, Meta, and TikTok.
How you control this
Before any of this begins, in every country, Lift X shows one screen after setup explaining what is measured, who the partners are, that the app works the same either way, and where the answer can be changed. Tapping Continue brings up the iOS App Tracking Transparency question. That question is the consent: "Allow" means yes to advertising measurement, "Ask App Not to Track" means no.
If you choose "Ask App Not to Track", the AppsFlyer software never starts. No identifiers are collected, no data is sent, no request is made to AppsFlyer at all, and nothing is forwarded to Meta or TikTok, including the subscription events our payments provider would otherwise forward on our behalf.
If you choose "Allow", measurement starts, and your advertising identifier is used for it.
You can change your answer at any time in iOS Settings under Privacy & Security, then Tracking. Lift X reads the setting every time it opens: turning it off stops the AppsFlyer software and halts all further sharing, and turning it on starts measurement from then on. Profile has a row, "Ad tracking", that opens that setting.
Apple's SKAdNetwork. Separately from the above, Apple operates a built-in measurement framework called SKAdNetwork. When you install an app after tapping an ad, Apple may send the advertising platform a privacy-preserving, aggregated signal that an install occurred. This is done by Apple, not by us, it does not identify you, and it happens regardless of the choices described in this section. We have no ability to switch it off and receive no personal data from it.
Android. Lift X on Android does not run AppsFlyer or any other advertising measurement. The AppsFlyer software is present in the Android app's code, because the two versions are built from the same source, but it is never started: no identifiers are collected for it, the app does not use the Android advertising ID, and nothing is sent to AppsFlyer, Meta, or TikTok. Nothing in this section applies to the Android version.
6. Legal basis for processing
Where the EU General Data Protection Regulation (GDPR), the UK GDPR, or equivalent laws apply, we process data on the following legal bases:
- Contract performance: your account, sign-in details, backup, username, friendships, and leaderboard row are processed because Lift X runs on an account and those features cannot work without it; the password-reset email is sent because you asked for it. Subscription and purchase data processed via RevenueCat is necessary to deliver the Lift X Pro features you have purchased.
- Consent: Apple HealthKit data is read or written only after you grant explicit permission in iOS. You may withdraw this consent at any time in iOS Settings. Including imported Apple Health readings in your backup happens only if you sign in, and stops when you sign out.
- Consent: for users in the European Economic Area, the United Kingdom, and Switzerland, the advertising measurement described in section 5 involves storing and accessing information on your device and takes place only after you have given consent, in accordance with Article 5(3) of the ePrivacy Directive and Article 11.7a of the Dutch Telecommunicatiewet. The consent is your answer to the iOS App Tracking Transparency question; if you choose "Ask App Not to Track", no such storage or access occurs. You may withdraw this consent at any time in iOS Settings under Privacy & Security, then Tracking.
- Legitimate interest: crash reports are processed to keep the app functioning correctly and to diagnose failures. Reports are stripped of user identifiers before transmission.
- Legitimate interest: the usage figures described in section 4 are processed to understand which features are used and to improve the app. They are held under an anonymous install ID that is not linked to your account.
7. Data retention
Data on your device persists as long as the app is installed and is permanently removed when you uninstall.
Your account, your backup, your safety copy, your username, your friendships, your leaderboard row, and your invite code are kept for as long as your account exists. Signing out does not delete them. Deleting your account deletes all of them right away.
RevenueCat, Apple, and Google retain transactional records according to their own policies and applicable accounting laws (typically 7 years for tax compliance). The usage figures described in section 4 are kept by RevenueCat with the record for your anonymous install ID. Because that ID is not linked to your account, deleting your account does not remove them, and we cannot find them from your account. If you have made a purchase, email us the order number from your Apple or Google receipt and we can find that record and delete it. Without a purchase the record cannot be matched to you, by us or by anyone else.
Sentry keeps crash reports for up to 90 days.
Our email provider, Resend, keeps its own record of account emails (a password-reset code, a security notice) for 30 days.
Our hosting provider, Supabase, keeps technical logs of requests for up to 7 days, after which they are deleted automatically.
Where advertising measurement is active, AppsFlyer retains the attribution data described in section 5 according to their own retention policy. Turning Ad tracking off in iOS Settings stops further collection; to request deletion of data already collected, contact us.
8. Children
Lift X is not directed at children under the age of 13. Setup asks for your date of birth, and a date under 13 ends it: if an account was already created with Apple or Google, it is deleted immediately and the phone is erased, and nothing is uploaded. We do not knowingly collect information from children. If you believe a child has used the app, please contact us and we will advise.
9. Your rights (GDPR and similar regulations)
Most of your data is on your device, and the copy on our servers is under your control from inside the app:
- Right to access your data: your data is visible to you inside the app at all times, and your backup is an exact copy of it.
- Right to rectification: you can edit any of your data inside the app. Changes are uploaded to your backup automatically while you are signed in.
- Right to delete your data: to delete the copy on our servers, delete your account from Profile → Account → Delete account, or email us; deleting your account also erases the data on your phone. For data held by AppsFlyer, contact us. To delete only the data on your phone, uninstall the app. On iOS you can also clear app data via Settings → General → iPhone Storage → Lift X → Delete App. On Android, go to Settings → Apps → Lift X → Storage → Clear Data, or simply uninstall. Uninstalling removes everything stored on your device except your subscription record with Apple or Google, and it does not delete your account or backup.
- Right to restrict or object to processing: you can sign out to stop all uploads, turn off Ad tracking for Lift X in iOS Settings, disable HealthKit access, revoke notification permissions, remove friends, or stop using the app at any time.
- Right to data portability: you can export your full data as a JSON file from Profile, and share workout history using the in-app Share functions.
- Right to withdraw consent: you can revoke any permission you previously granted at any time, including HealthKit in iOS Settings, and Ad tracking for Lift X in iOS Settings, which stops advertising measurement entirely. Withdrawing is as easy as granting.
- Right to lodge a complaint: if you believe your rights have been violated, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl, or with the supervisory authority in your country of residence.
We do not perform automated decision-making or profiling that produces legal effects or similarly significant effects concerning you. All ranks and scores are calculated on your device; the results are shown to you and, as described in section 3, to the friends you accept.
For questions about data Apple, Google, RevenueCat, Sentry, or AppsFlyer hold about you, please contact them directly using the links above. For data held by Supabase or Resend on our behalf, contact us.
10. California Privacy Rights (CCPA / CPRA)
If you are a California resident, the California Consumer Privacy Act gives you specific rights regarding your personal information.
Categories of personal information collected: in the past 12 months, we have collected the categories described in Section 1 above: identifiers (your account identifier and email address), health and fitness information and other content you created (your backup), commercial information (purchase records, via RevenueCat), internet or other electronic network activity information (the usage figures described in section 4, via RevenueCat), diagnostic information (crash reports, via Sentry), and, on iOS and only with your permission, identifiers and commercial information as described in the advertising measurement section (section 5). We do not collect categories that we have stated we do not collect (Section 2).
Sources of information: directly from you (when you enter data into the app or sign in), from your device (HealthKit, with your permission; advertising identifiers, with your permission; crash diagnostics), from Apple or Google (your account identifier, email, and first name when you sign in with them), and from Apple or Google Play (purchase receipts, via RevenueCat).
Business purpose: to provide the app's functionality, including your account, backup, and the friends leaderboard and friend pages, to verify purchases, to diagnose crashes, and to measure the effectiveness of our advertising.
Categories of third parties data is shared with: as described in Section 4 (Supabase, Resend, RevenueCat, Sentry, Apple, and Google), each acting as a service provider on our behalf, and, on iOS, AppsFlyer and the advertising platform the ad appeared on.
Sale or sharing of personal information: we do not sell your personal information for money. On iOS, if you allow tracking, identifiers and install and purchase events are disclosed to AppsFlyer and to the advertising platform for the purpose of attributing our own advertising. Depending on interpretation this may constitute "sharing" under the CPRA.
How to opt out of sharing: choose "Ask App Not to Track" at the iOS prompt, or turn off Ad tracking for Lift X in iOS Settings afterwards. Either way nothing is shared with AppsFlyer or the advertising platforms; a change in Settings takes effect the next time the app opens.
Your California rights: you have the right to know what personal information we collect, to request deletion of your data, to correct inaccurate information, to opt out of any sale or sharing, and to non-discrimination for exercising these rights. You receive the same full app whether or not advertising measurement is enabled.
How to exercise these rights: contact us at contact@alutemedia.com. You can also exercise access, correction, and deletion rights directly within the app, by deleting your account, or by uninstalling.
11. International data
Alute Media is based in the Netherlands. Your account and backup are stored by Supabase in Frankfurt, Germany, and crash reports are stored by Sentry in the European Union. RevenueCat, Sentry, Resend, AppsFlyer, Apple, and Google operate globally and may process data in the United States or other jurisdictions. AppsFlyer's representative in the European Union is AppsFlyer Germany GmbH, Kurfürstendamm 11, Berlin, Germany. Where personal data is transferred outside the European Economic Area, we rely on the safeguards offered by those providers, including Standard Contractual Clauses where applicable.
12. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Material changes will be communicated through an app update or prominent notice.
13. Contact
For privacy questions or requests, contact us at contact@alutemedia.com.